HELP CENTER
As a family owned business our greatest wish is to be at your disposal.
If your questions are not answered below,
Please send us a note at elohiconsciouscosmetics@gmail.com
WHERE DO WE SHIP TO?
Our studio is located on Aland Islands in the Baltic Sea. We offer world wide shipping. The shipping price varies due to delivery weight.
WHAT IS THE REFOUND POLICY?
Your happiness is our top priority.
We will refund any orders within 14 days from the date of purchase.
WHAT’S THE MINIMUM ORDER AMOUNT?
There is no minimum order amount. Customer pays for item price + shipping.
WHAT DOES USING "NATURAL" INGREDIENTS MEAN?
Using natural ingredients means we do not use synthetic ingredients of any kind. Our products focus on using plant based, organic, and therapeutic-grade ingredients. All of our oils are cold-pressed or steam distilled for the best quality
WON’T OILS CLOG MY PORES, MAKE MY SKIN GREASY, OR CAUSE BREAKOUTS?
Contrary to outdated skincare advice, oils are great for your skin. However, picking the right oil is key. Our products are formulated with nourishing, non-comedogenic oils.
WHAT ARE COMEDOGENIC OILS?
Some base oils can cause clogged pores and breakouts, and are thus classified as comedogenic. Some oils which are commonly classified as comedogenic are coconut oil, mineral, wheat germ oil, and flax seed oil. We formulate our products with non-comedogenic oils.
ARE YOUR PRODUCTS VEGAN?
Yes, in Elohi Conscious Cosmetics ethos are our top priorities. Our products are 100% vegan. We only use plant and mineral-based ingredients, and do not use synthetic ingredients or animal products in any of our formulations. We are strictly cruelty free, and will never test our products on animals.